Shipping Policy
WHAT DELIVERY OPTIONS DO I HAVE?
During sales periods we try our best to have all orders dispatched on time. Due to high demand, we apologize in advance if any delays occur.
We recommend using the tracking information when available, to make sure your order is delivered successfully.
SHIPPING TIME
Shipping to USA, Canada:
Order processing: 2-7 Working Days
Standard Shipping: 3-10 Nature Days
Shipping to UK:
Order processing: 2-7 Working Days
Standard Shipping: 3-10 Nature Days
HOW CAN I TRACK MY ORDER?
Our delivery time starts from the moment an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take longer during promotional sales.
As soon as your order is packed we will send you a shipment confirmation email with the delivery information and a link to track your order online. Please note, that it can take some days before the tracking information is available.
You will also be able to track your order in your account.
TAX AND DUTIES
Taxes and duties are calculated according to your shipping destination and itemized on the Checkout page. Make sure you select your location to view the correct local market pricing, delivery times and shipping costs.
We ship to all locations on a DDU (Delivery Duty Unpaid) basis, which means that product prices displayed are exclusive of all taxes and duties.
Once your order arrives at its destination, you will be required to pay all import duties, customs and local sales taxes for the location that you’re shipping to. After you have placed your order, we’ll email you to seek your acceptance of these terms. For an estimate of taxes and duties on your purchase, please contact your local customs.